CampusQuest
Support & safety
We’re here to help with account issues, safety reports, and device permissions. For urgent safety concerns, report in-app and email us.
Contact
Email support@campusquestapp.com
Typical response time: within 2 business days. Include your username and a short description of the issue.
Report inappropriate content
CampusQuest includes user-created posts, comments, messages, profiles, events, and images. You can report content from the in-app ••• menus on posts, comments, messages, profiles, and events. Moderators review open reports.
- Posts, events, organizations — use Report in each item’s menu
- Messages — Report from the conversation
- Users — Report or Block from their profile
- Comments — Report from the comment menu
Copyright & trademark infringement
To report alleged copyright or trademark infringement, email support@campusquestapp.com with:
- Your contact information
- A description of the protected work
- The CampusQuest URL or username where it appears
- A good-faith statement that you are authorized to act
Signed-in users can also submit an infringement report from Settings → Help & Support or via the in-app report tools (reason: Copyright or trademark infringement).
Restricted content
CampusQuest does not allow illegal content, sexual exploitation, graphic violence, hate speech, or harassment. Reported restricted content is reviewed and may be removed; accounts that violate our guidelines may be suspended.
See our Community Guidelines.
Device permissions
CampusQuest only requests permissions needed for features you use. You can deny any permission; related features will be limited.
- Location
- Shows your position on The Realm campus map and provides directions when you allow it. Campus memories attach to campus places, not your GPS location.
- Camera
- Lets you take photos and videos for posts, messages, memories, and your profile.
- Photos / media library
- Lets you attach existing images to messages, posts, and campus memories.
- Microphone
- Records optional voice notes in direct messages when you choose to send one.
- Notifications
- Delivers message alerts, event reminders, and important safety notices when enabled.
Delete your account
In the app: Settings → Account → Delete account. Or email support@campusquestapp.com from the address on your account.